Refund Policy

This policy explains when a payment made to us can be refunded and how the process works. It applies to every course and program bought on this Platform.

• You can request a refund within the refund window shown at checkout.
• No refund is available once a certificate has been issued for the course.

• Before the batch starts: full refund, minus payment gateway charges.
• After the batch starts: no refund, but you may move to a later batch once, subject to availability.

For programs paid in instalments, the rules above apply to the amount already paid, and instalments not yet due are cancelled when a refund is approved. A missed instalment is not a cancellation — contact us if you want to stop a plan.

• Purchases marked non-refundable at checkout.
• Accounts suspended for sharing credentials or copying content.
• Exam or third-party certification fees already paid to the provider.
• Requests made after the windows above.

If we cancel a course or batch and cannot offer a suitable alternative, you get a full refund of the amount paid for it.

Contact us through the Contact page from your registered email with:

• your full name and registered email;
• the course name and order or invoice number;
• the reason for the request.

Approved refunds go back to the original payment method; your bank may take a little longer to show the credit. Access to the course ends when the refund is approved, and a credit note is issued against the original invoice.